DanW Posted October 26, 2019 Share Posted October 26, 2019 Description: Cannot plan a route anymore. Cannot select car model either. When I try to plan a route, ABRP just reset itself after clicking on Plan Route. Basically I select one of my saved routes, doesn't matter which one, or if I create a new one, when I click on Plan Route, it resets my locations. I also cannot select my car model in the model field. Same result on my iPad, iPhone, and Mac. Safari and Google do the same. Wifi and cell do the same. I tried it with private browsing, same issue. See video. abrp.mp4 Link to comment Share on other sites More sharing options...
jim0266 Posted October 26, 2019 Share Posted October 26, 2019 (edited) Same problem. ABRP seems broken right now. It seems to take my Tesla login and pw and show the VIN and car name but I never show the singal it's logged in. Edited October 26, 2019 by jim0266 clarity Link to comment Share on other sites More sharing options...
khorton Posted October 26, 2019 Share Posted October 26, 2019 You are not alone. I've had this issue for the last hour. Multiple different browsers on multiple devices. Wifi and cell connections both have the issue, so it cannot be due to my firewall. Link to comment Share on other sites More sharing options...
khorton Posted October 26, 2019 Share Posted October 26, 2019 This is due to Content Blockers. Whitelist abetterrouteplanner.com and the problem is solved. I wonder what the site is doing that is caught by Content Blockers. Link to comment Share on other sites More sharing options...
jim0266 Posted October 26, 2019 Share Posted October 26, 2019 (edited) I don't think it's content blockers. I don't run them. Now I can suddenly log in with any browser but it's not planning routes and throwing a "Frontend planner error!" Edited October 26, 2019 by jim0266 typo Link to comment Share on other sites More sharing options...
Joyride Posted October 26, 2019 Share Posted October 26, 2019 Login is not working anymore. Planning also not working. iPad-OS. Nothing to deactivate there. Link to comment Share on other sites More sharing options...
Jason-ABRP Posted October 26, 2019 Share Posted October 26, 2019 Yep, one of our replication services that copies data between our servers for redundancy started acting up last night (perfect timing with 10M plans!) and filled up the servers' disks entirely. We've sorted that, and everything seems to be working well now! Link to comment Share on other sites More sharing options...
rodwed Posted October 26, 2019 Share Posted October 26, 2019 Nope. Mine is still broken Link to comment Share on other sites More sharing options...
jim0266 Posted October 26, 2019 Share Posted October 26, 2019 After creating an account last night and having everything failing, I tried to start over this morning. Reset my password and now ABRP tells me it's wrong when I try to log in with it. The forums will let me in with this account, however. Link to comment Share on other sites More sharing options...
Joyride Posted October 26, 2019 Share Posted October 26, 2019 Site doesn't even response anymore. DEAD! Link to comment Share on other sites More sharing options...
jim0266 Posted October 26, 2019 Share Posted October 26, 2019 (edited) Finally got ABRP to see my PW changes after trying the forgotten PW a third time. The message below came in an email, which is the first time I saw this verbiage in the email: Somebody, hopefully you, has requested a password reset for the abetterrouteplanner.com account xxxxxx@gmail.com. If you want to reset your password, Click this link. After your password has been reset, please re-register an ABRP account using the same email and a new password - all your settings will remain. Site seems to be functioning normally as of 12:36PM EST US Edited October 26, 2019 by jim0266 clarity Link to comment Share on other sites More sharing options...
Dennz Posted October 26, 2019 Share Posted October 26, 2019 Site still not working - after planning a route I just get a blank box and a map showing my location. Link to comment Share on other sites More sharing options...
Phil Hays Posted October 30, 2019 Share Posted October 30, 2019 I just had problems like this. Cleared cookies for the site. Now working. Link to comment Share on other sites More sharing options...
