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ABRP frozen, locked-up on both Android and Desktop


I've been using ABRP for several years.  However, a few days ago it stopped responding to mouse and keyboard inputs on my desktop computers (Chrome/windows 10 and Firefox/Ubuntu).   Today it stopped responding on my Android phone.  The application starts up fine, and displays the latest route i was working on, but none of the buttons do anything, I cannot zoom or pan the map, edit settings or anything. I created a new account using my wife's email address and everything works fine, both on the computers and on the phone.  I'd like to recover my settings since we are on an extended trip towing a trailer with our model Y and I had tweaked the settings to provide fairly accurate results.  Any suggestions for recovering ABRP on my original account would be appreciated.

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