saved Plans suddenly erase completely

[icemankimi]

Hello, everyone!
Has anyone at ever had a similar problem? I saved all my tours for the upcoming trip as a plan in advance and suddenly all tours were gone at once. I can't find them anymore, neither in the browser nor in the app (the list of plans is empty...). So last night I planned everything again with great effort, but to be on the safe side I saved each tour as an ABRP link as a separate mail note so that I can call up the tours again if the plans are deleted again (luckily i did that!!).
Today I start ABRP in the browser (Google Chrome), first see all my plans and called up a tour and when I clicked on "Plans" again, all plans had completely disappeared, again. I definitely didn't accidentally delete anything, especially as I don't know how to delete all plans at once either. What kind of programming is that?!
Has anyone ever had such experiences with ABRP?

[Mary VBG]

On 7/23/2022 at 3:59 AM, icemankimi said:

Hello, everyone!
Has anyone at ever had a similar problem? I saved all my tours for the upcoming trip as a plan in advance and suddenly all tours were gone at once. I can't find them anymore, neither in the browser nor in the app (the list of plans is empty...). So last night I planned everything again with great effort, but to be on the safe side I saved each tour as an ABRP link as a separate mail note so that I can call up the tours again if the plans are deleted again (luckily i did that!!).
Today I start ABRP in the browser (Google Chrome), first see all my plans and called up a tour and when I clicked on "Plans" again, all plans had completely disappeared, again. I definitely didn't accidentally delete anything, especially as I don't know how to delete all plans at once either. What kind of programming is that?!
Has anyone ever had such experiences with ABRP?

I'm having a similar problem. I save a plan, then when I go to plans it's not there. However, in "recent plans" I can find it. I save it again, and it says it's already saved, but still doesn't show up in my Plans list! Frustrating...

[TheRitz]

Came here to see if I am the only one. Apparently I am not. It's a really annoying issue. I save a new trip. It's there in the saved trip list. Then it disappears entirely all of a sudden. Seems to be the same issue if you ask me.

I tried it on Brave and Safari. Newest versions. I am on MacOS also newest version.

[dsg]

I am having the exact same issue also.  I save a trip, it shows in the saved, then go back in and it is gone.  I am still on my trial for the service.  Probably cancelling - this has wasted more of my time than it has saved.

 

[Stause]

I have a similar problem. . When plans are saved, updated or deleted, the plans list reflect this, but when you open a new plan and return to the saved plans screen, all changes are gone and only the original plans remain

Edited August 9, 2022 by Stause

[GDickie]

I am having the exact same problem. I carefully create and save routes, and they simply disappear. I’ve waste a lot of time redoing the routes and trying to figure if I am doing something wrong. I don’t seem to be. Not happy at all.

 

[VLTWGN]

I logged out and back in and they started saving again.

[Rogwp]

On 8/9/2022 at 3:38 PM, VLTWGN said:

I logged out and back in and they started saving again.

Didn’t work for me! Still missing.

[Burchcraig]

Same problem here not saving, and I just signed up for premium

[Rogwp]

Try logging out and then back in. Do one plan at a time until that one is saved. Mine are saving now, at least the last time I looked!