Xraptorx Posted July 6, 2022 Share Posted July 6, 2022 Hi all, I subscribed and linked my Tesla to ABRP. I then planned a route with 1 charging stop along the way. When I click the send to Tesla option, I get a simple message that does not give me much information. The message is ERROR it does it matter how many times I try, how many different route I try. the link to my Tesla is working as it knows the battery level. any suggestions how to fix or is it better to unsubscribe and delete the app? thanks! Link to comment Share on other sites More sharing options...
Katya-ABRP Posted July 8, 2022 Share Posted July 8, 2022 Hi @Xraptorx, For this type of problem I'd advise you to seek support either by contacting our support by email or by submitting a bug report in our bug tracker. You'll find both of these options under the 'support & feedback' section at the bottom of the settings menu in the app / web version. I can however mention that we did implement a fix for an issue which could lead to failure in sending plans to Tesla, just in the beginning of this week and it should currently be working a intended. But, if not please report it to us directly via one of the options mentioned above. /Katya Link to comment Share on other sites More sharing options...
Mirzoni Posted July 10, 2022 Share Posted July 10, 2022 So how and when is this bug fix coming. 10th of July and we cannot send a route to Tesla? It’s practically a joke now. 1 Link to comment Share on other sites More sharing options...
Xraptorx Posted July 11, 2022 Author Share Posted July 11, 2022 Agreed. I tried it after seeing the post that this fix has been implemented. Failed with just a message of Error! inwill submit a big and unsubscribe until fixed. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted July 11, 2022 Share Posted July 11, 2022 While aware both of you have already voted, should anyone else with similar issues come across this thread updates on this issue can be followed at: https://abrp.upvoty.com/b/report-a-bug/will-not-share-with-tesla-my /Katya Link to comment Share on other sites More sharing options...
Poseidon3446 Posted July 15, 2022 Share Posted July 15, 2022 I still have this problem. Have tried hard reset to the car, delinking and relinking and also reinstalling app. Still shows error in sending to my tesla model y. (Uk model 2022 June delivery) Link to comment Share on other sites More sharing options...
Maik Posted July 27, 2022 Share Posted July 27, 2022 Same problem here. All communication by users is actively administrated and redirected to https://abrp.upvoty.com/b/report-a-bug/will-not-share-with-tesla-my. But it doesn't seem to be the place to get an update on this issue either. In the meantime, is there another way to connect a 2020 Tesla model 3 Long Range that works as advertised? At this point my ABRP iOS app is connected Over-The-Air to my Tesla... had to delete and reconfigure it today, as it suddenly didn't update it's data anymore. In ABRP settings it seems like I can also set In-Car Live Data (the info icon even shows information that's it's more accurate) next to Over-The-Air. But when I click it I simply get an API key... searching the documentation it seems to be for app development... confusing. Can / should I use it or not? And, like others here (and on the forum) I also cannot send planning information from the app (or website) to the car: ERROR. Does it only work when inside / near my car? Should the phone be set as the primary phone in the car? I started using Premium to support future development, but is it worth the monthly fee if even connecting to a single car is problematic? Link to comment Share on other sites More sharing options...
Xraptorx Posted July 27, 2022 Author Share Posted July 27, 2022 I’m with you. I canceled the premium plan as the official acknowledgment is slow as is communicating any work around or resolution date. Link to comment Share on other sites More sharing options...
Dahai Posted August 9, 2022 Share Posted August 9, 2022 Is this problem fixed? I still cannot share route with Tesla with the same "ERROR" message as of today. I am thinking to cancel my ABRP premium subscription since it cannot share with Tesla. Thanks. DC Link to comment Share on other sites More sharing options...
BeardedDad Posted August 12, 2022 Share Posted August 12, 2022 Yup, still not working. Had to share to Google Maps then to the Tesla. Not sure this will work but I'm about to find out. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 19, 2022 Share Posted August 19, 2022 Hi @Xraptorx, @Mirzoni, @Poseidon3446, @Maik, @Dahai, @BeardedDad, The issue was fixed two days ago just. Sorry for the delayed update here on the forum, issue thread was marked resolved over at; https://abrp.upvoty.com/b/report-a-bug/will-not-share-with-tesla-my /Katya Link to comment Share on other sites More sharing options...
Mirzoni Posted September 29, 2022 Share Posted September 29, 2022 (edited) Send route to Tesla -> error again? i thought you ABRP fixed this issue? broken again? car linked btw. thank you. Edited September 29, 2022 by Mirzoni Link to comment Share on other sites More sharing options...
Katya-ABRP Posted October 3, 2022 Share Posted October 3, 2022 On 9/29/2022 at 7:52 PM, Mirzoni said: Send route to Tesla -> error again? i thought you ABRP fixed this issue? broken again? car linked btw. thank you. Connection to your car has been broken, please see this section of our FAQ; https://www.iternio.com/faq?questionId=57200510-616e-4a57-bf62-d73765c1d505&appDefId=14c92d28-031e-7910-c9a8-a670011e062d For any other issues, please submit an official bug report - we do not provide support here on the community forum. /Katya Link to comment Share on other sites More sharing options...
