BobS Posted June 20 Share Posted June 20 I connected my car to ABRP. I created route. I am not a premium member. When try to share to Tesla I get an error message. Do I need to sign up for premium to share a route? Thanks, new owner here. Link to comment Share on other sites More sharing options...
0 Runningal Posted June 22 Share Posted June 22 I have the same problem/question. Did try to share using Google map and was able to share the destination. From Google map to Tesla. This is kind of a convoluted way to share though. 1 Link to comment Share on other sites More sharing options...
0 BobS Posted June 22 Author Share Posted June 22 Thanks for the screen shot. Same error I get. Link to comment Share on other sites More sharing options...
0 Jelamb Posted June 23 Share Posted June 23 Same here > thanks ABRP support to tell us if it’s a bug and when will it be solved. Link to comment Share on other sites More sharing options...
0 simonzebu Posted June 25 Share Posted June 25 Same here. I think it might have something to do with tokens, although I cannot find any coherent explanation/instructions for dealing with that... Link to comment Share on other sites More sharing options...
0 JHutchins Posted July 1 Share Posted July 1 On 6/25/2022 at 10:35 AM, simonzebu said: Same here. I think it might have something to do with tokens, although I cannot find any coherent explanation/instructions for dealing with that... I have the same problem - looking forward to a fix. Link to comment Share on other sites More sharing options...
0 Bob Meynardie Posted July 1 Share Posted July 1 On 6/20/2022 at 12:59 PM, BobS said: I connected my car to ABRP. I created route. I am not a premium member. When try to share to Tesla I get an error message. Do I need to sign up for premium to share a route? Thanks, new owner here. What do you mean you "connected my car to ABRP?" New Tesla Y owner here and I have not been able to connect the car and the App in any way. Link to comment Share on other sites More sharing options...
0 Katya-ABRP Posted July 6 Share Posted July 6 On 7/1/2022 at 10:49 PM, Bob Meynardie said: What do you mean you "connected my car to ABRP?" New Tesla Y owner here and I have not been able to connect the car and the App in any way. Here's how; 1. In the iOS or Android app: Go into: Settings (Advanced) > Car model (click the selected car right below ‘Plan settings’ 2. Click the button ‘Select a new car’ at the bottom of the list 3. Specify the vehicle model 4. Now, when the correct model is selected, click it once more in the list of settings 5. Right below the named vehicle model you’ll see three buttons; ‘Edit settings’, ‘Live data’ and ‘Save’. You can either directly click ‘Live data’ and we’ll ask you to save the car or first save it by clicking ‘Save’. 6. Now, when you’ve got a saved vehicle we’ll present you the available linking options for the selected vehicle model. This menu can also be accessed by clicking ‘Edit settings’. Select the linking option ‘MyTesla’ and follow the instructions. https://www.iternio.com/faq?questionId=3a09ec83-b85f-4834-b194-30bb3ae55904&appDefId=14c92d28-031e-7910-c9a8-a670011e062d /Katya Link to comment Share on other sites More sharing options...
0 Katya-ABRP Posted July 6 Share Posted July 6 Hi @BobS, @Runningal, @Jelamb, @simonzebu, @JHutchins, I've checked the linked cars on your account and based on what I can see everything appears to be in order. Should the issue persist you can try to disconnect the saved vehicle to have the connection established again; 1. In the ABRP iOS or Android app, go into: Settings (Advanced) > Car model 2. Click the vehicle model. Make sure to select the correct vehicle 3. Click “Edit settings” and then scroll down to the bottom where you’ll see “logout from MyTesla”. Click the button to disconnect. 4. Select the linking option ‘Link MyTesla’ in the list 5. Follow the setup instructions And if this does not resolve the issue please submit a bug report (we no longer handle bug reports or support cases here on the community forum). You may do so through the 'Support & Feedback' section at the bottom of the settings menu in the app/website. The bug tracker / feature requests website is also linked here from the forum but opening it from the ABRP app or website allows for linking your ABRP user id to your Upvoty account which helps us help you faster. Link to bug tracker; https://abrp.upvoty.com/boards/posts/report-a-bug/ /Katya Link to comment Share on other sites More sharing options...
0 Jelamb Posted July 12 Share Posted July 12 Disconnection doesn’t do anything for me > always same error … I succed send a route only one time (don’t now why) and it never happened again … Link to comment Share on other sites More sharing options...
0 Kipp Posted July 27 Share Posted July 27 did the same steps (unlinked car on my account, disconnect account etc ...) but route still can't be transmettez to my Tesla ... Too bad 2 days before a long trip across Europe... Link to comment Share on other sites More sharing options...
I connected my car to ABRP. I created route. I am not a premium member. When try to share to Tesla I get an error message. Do I need to sign up for premium to share a route? Thanks, new owner here.
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