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gnuarm

How to report site errors?

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Description:  Mt Airy Municipal Parking Lot shows a 150 kW Supercharger that Tesla does not know about

Use Case: 1 Veterans Way, Mt Airy, MD 21771

ABRP shows the 50 kW EVGO charger along with J1772 and Tesla SuperCharger.  Tesla does not report any sort of charger.  Other web sites list the J1772 units.  Some show a Tesla Destination charger.  No one shows a Tesla Supercharger.  You should remove the Tesla supercharger from your reports for this site. 

I could not find another way to report errors of info in the map. 

Edited by gnuarm
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On 6/3/2022 at 7:25 PM, gnuarm said:

Description:  Mt Airy Municipal Parking Lot shows a 150 kW Supercharger that Tesla does not know about

Use Case: 1 Veterans Way, Mt Airy, MD 21771

ABRP shows the 50 kW EVGO charger along with J1772 and Tesla SuperCharger.  Tesla does not report any sort of charger.  Other web sites list the J1772 units.  Some show a Tesla Destination charger.  No one shows a Tesla Supercharger.  You should remove the Tesla supercharger from your reports for this site. 

I could not find another way to report errors of info in the map. 


You may report issues via the 'Support & Feedback' section at the bottom of the settings menu, or directly at: https://abrp.upvoty.com/boards/posts/report-a-bug/

In this case the link to the charger in question would be helpful, and you can generate a direct link by clicking the charger on the map, then: share > share ABRP link

/Katya

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On 6/9/2022 at 10:55 AM, Katya-ABRP said:


You may report issues via the 'Support & Feedback' section at the bottom of the settings menu, or directly at: https://abrp.upvoty.com/boards/posts/report-a-bug/

In this case the link to the charger in question would be helpful, and you can generate a direct link by clicking the charger on the map, then: share > share ABRP link

/Katya

Ok, I was ready to take the time to properly report a bug in the software and the link above does not work...  Is this a joke?

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Unfortunately, the page can not be found.

 

The page is not available, we apologize for the inconvenience .

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2 hours ago, gnuarm said:

Ok, I was ready to take the time to properly report a bug in the software and the link above does not work...  Is this a joke?

Not found

 

Unfortunately, the page can not be found.

 

The page is not available, we apologize for the inconvenience .

Please try again later.


Hi @gnuarm,

As far as I can see the link does work. You may instead use https://abrp.upvoty.com/ and then go to the bug reports board manually.

/Katya

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Yes, of course it works for you.  I'm not looking for a work around.  I'd like for the bug to be recognized and fixed.  It's one thing to have bugs, but to have bugs in reporting bugs is a huge PITA. 

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