No charging stations displayed on map

[eNico]

Description:  The Browser version does not display any charging stations any more. Phone App does. 

Use Case: No matter what zoom level I´m at, I do not see any chargers any more. Destination Charger setting is on city zoom level, Europe, Type 2

I did check all settings but cannot find the reason. Did logout, reset settings, reboot Computer, use other browser, still no chargers displayed. What could be the reason?

[bodote]

after deleting my browser cache, everything is fine again.

[bodote]

same for me

[eNico]

Thanks bodote!

 

Also cleared browsers cachedid not help.

I remember I clicked on "Charge Cards (BETA)" and got an "Ooops - try again" Error.
Maybe it has to do something with this?

Edited May 1, 2022 by eNico

[Danone]

7 hours ago, eNico said:

Description:  The Browser version does not display any charging stations any more. Phone App does. 

Use Case: No matter what zoom level I´m at, I do not see any chargers any more. Destination Charger setting is on city zoom level, Europe, Type 2

I did check all settings but cannot find the reason. Did logout, reset settings, reboot Computer, use other browser, still no chargers displayed. What could be the reason?

Same for me. 

[eNico]

I opened the Web app on my PC at work - everything OK there, so it is an issue only at my PC at home at the moment.

As said - I tried Chrome, Firefox and Edge all with the same problem of not displayed charging stations there, neither if I´m logged in or out, and all settings/caches reset. As if it was something on a deeper layer like operating system. Using Windows 10 at home (not sure what version). No settings that come to my mind to be special at home.

[eNico]

After clearing Browser Cache (probably for the fourth or fifth time) the chargers suddenly reappeared.

Problem solved - most probably a browser cache issue.

[jakedouglas]

I'm not able to solve this problem despite clearing the cache multiple times and trying other browsers. This is making ABRP basically unusable for the trip I'm trying to plan. Any help would be appreciated!

[Treborg]

On 5/16/2022 at 11:51 PM, jakedouglas said:

I'm not able to solve this problem despite clearing the cache multiple times and trying other browsers. This is making ABRP basically unusable for the trip I'm trying to plan. Any help would be appreciated!

I'm having the same frustrating problem.  This makes ABRP essentially useless.  WTF????