Tronity status "sleep"

[nasitim]

Hi all,

I can see live data of my Citroen eC4 in Tronity app or website, and I could connect ABRP with Tronity, but Tronity status at ABRP shows always "sleeping".

I tried disconnecting and reconnecting Tronity to ABRP, clearing app cache and adding the car again, but these didn't solve the problem.

Can anyone help?

Thank you.

 

[Neostar]

Same issue on this side. Connection and "non sleeping" has been working for approx 12 months. But no it does not.

Car: Renault Zoe 52kWh.

 

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