Neutronbomb Posted March 21, 2022 Share Posted March 21, 2022 I am subscribed to premium through google play. When I try to enable any premium features in the app, I get directed to pay for premium. I then get an error saying I am already subscribed. Link to comment Share on other sites More sharing options...
0 erich Posted March 21, 2022 Share Posted March 21, 2022 Same problem here. It used to work for me. Got a new mobile device, and now I can't use the premium features (like Android Auto). App says "already subscribed", though, and I get the monthly invoices. Link to comment Share on other sites More sharing options...
0 Samuel-ABRP Posted March 21, 2022 Share Posted March 21, 2022 Please make sure you use the correct login. Try using login via Google if you are not logged in with that. Or check that you use the correct account. @Katya-ABRPFYI Link to comment Share on other sites More sharing options...
0 Katya-ABRP Posted March 21, 2022 Share Posted March 21, 2022 Hi @Neutronbomb & @erich, Please reach out to us via email through the app so that we can have a look at your account details and get this sorted. You'll find the 'support & feedback' section at the bottom of the settings menu, thereafter select 'Contact support' or 'Give feedback' to send an email. /Katya Link to comment Share on other sites More sharing options...
0 Gwoity Posted May 31 Share Posted May 31 On 3/21/2022 at 9:22 AM, Katya-ABRP said: Hi @Neutronbomb & @erich, Please reach out to us via email through the app so that we can have a look at your account details and get this sorted. You'll find the 'support & feedback' section at the bottom of the settings menu, thereafter select 'Contact support' or 'Give feedback' to send an email. /Katya Same issue for me Link to comment Share on other sites More sharing options...
I am subscribed to premium through google play. When I try to enable any premium features in the app, I get directed to pay for premium. I then get an error saying I am already subscribed.
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