Can.tucci Posted November 12, 2021 Share Posted November 12, 2021 (edited) I posted several messages but unfortunately the administrators of the site do not want to answer me... I also sent messages directly to the administrators... I am a premium member but I still have no response for 1 month. This is not normal. Non-member users have already been able to get answers faster than me. What should I do to get an answer? I'm waiting for a quick response now! Edited November 12, 2021 by Can.tucci Link to comment Share on other sites More sharing options...
Samuel-ABRP Posted November 12, 2021 Share Posted November 12, 2021 Hi, Did you try the feedback functionality in the app/web already? There you have the possibility to get in contact via mail or report a bug to our new bug reporting platform. Best Samuel Link to comment Share on other sites More sharing options...
Can.tucci Posted November 12, 2021 Author Share Posted November 12, 2021 Yes... see in attachement Link to comment Share on other sites More sharing options...
Samuel-ABRP Posted November 12, 2021 Share Posted November 12, 2021 This is not the feedback function of the app... Open ABRP and then click on the ABRP icon and at the bottom you will see a button "tell us what you think" which will offer you the above mentioned different possibilities to get in contact. We will in future also close the support forum as this is not our main support channel, so please use the app to report issues. Link to comment Share on other sites More sharing options...
Can.tucci Posted November 12, 2021 Author Share Posted November 12, 2021 I already done it in October, 27th.... Link to comment Share on other sites More sharing options...
Samuel-ABRP Posted November 13, 2021 Share Posted November 13, 2021 I could see you opened an issue at upvoty now and someone already replied. So i guess we should continue there: https://abrp.upvoty.com/b/report-a-bug/i-can-not-export-my-travel-data/ Link to comment Share on other sites More sharing options...
