Can't load saved plans

[GeneL]

Description: I saved two new route plans yesterday.  I can't reload either one of them.  When I choose "Saved" on the web site or the android app and then select one of the two plans they turn grey for a moment and then nothing happens.

Type: App version 4.0.50 (520).  Web page at  https://abetterrouteplanner.com/

Link to Plan: I don't know how to do this since the plans won't load.  Here is a link to a recreation of the plan:  https://abetterrouteplanner.com/?plan_uuid=1120f019-6cbe-4765-9fc8-b3e296bdff1e

Replication Steps:

     The two plans are the same (mostly).  I started at home, then my work, then way points at the two chargers I usually use for the route, a guide point to force going around Houston on the Sam Houston Tollway finally to my house in Galveston set to arrive at 50% SOC. The main purpose of making this plan was to get the levels to charge to (I don't normally go to work when going to Galveston.)

 

I rebuild the plan this morning and saved it with the name "Test Plan" that plan I can reload (see link above), but I still can't load the two versions created yesterday (now named "Bad 1" and "Bad 2").

 

Edited September 10, 2021 by GeneL
Typo correction

[DennisM]

I have this exact same issue. I can't load saved plans either. Tried creating multiple plans, neither of them load.

[Katya-ABRP]

Hi @GeneL, @DennisM,

We discovered an issue with saved plans last Friday which we later on during Friday had corrected. However we had other issues during Saturday which gave similar effects. Plans that were saved during the hours we had these issues will unfortunately not be possible to salvage but any newly saved plans should be fine to load.

We're sincerely sorry for any inconvenience this might have caused you.

/Katya