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Prudyuk

Unable to link to Tesla account after changing to new Tesla

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Description: i have a premium account and had my old Tesla linked to my Tesla account. I’ve recently changed to a new Tesla but I can’t link a new car to
my Tesla account. I get an error message : “Couldn’t login. Please double check your email and passwor
Type: App
Link to Plan: n/a
Replication Steps:
  1. Delete all cars
  2. Add new car
  3. Press "link MyTesla"
  4. Login screen comes up but error message appears before any details can be added
  5. I also tried removing the whole app and reinstalling but same results 
  6. at the moment my old car is still showing in the Tesla app but is no longer linked to mobile so maybe that is causing an issue. I assume it will disappear when the Lease company move the vehicle on. 
Remember, the more detail you can provide in your bug report, the faster we can fix it!

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Edited by Prudyuk
Adding detail
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