AMRALOMARI Posted August 12, 2021 Share Posted August 12, 2021 Description: No charging station is showing in Jordan. Type: Android 4.0.47 & web 4.0.47.1 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 24, 2021 Share Posted August 24, 2021 Hi @AMRALOMARI, Please excuse the delayed reply! Around the date you reported this we had issues with the import of chargers from Open Charge Map and I'd believe this is what caused chargers to be missing in Jordan. This has since been resolved and the missing chargers should now be available in ABRP again. Should there be any remaining issues, please tag me and let me know! /Katya Link to comment Share on other sites More sharing options...
AMRALOMARI Posted August 25, 2021 Author Share Posted August 25, 2021 Hi @Katya-ABRP Thanks for your kind reply, the chargers are back but when tryin to plan for a trip ABRP doesn't suggest any charging station, thus if I want to plan for a long trip it shows me that I can't perform it, for example this trip have at least 2 charging stations on the way but ABRP doesn't suggest any :S Also we've 4 netwrok operators in Jordan, from them only 1 appears ":) Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 25, 2021 Share Posted August 25, 2021 Hi @AMRALOMARI, I just checked the plan, it appears that the linked plan fails when having the 'avoid country borders' option enabled. This should of course not be the case since there's no reason to go outside Jordan in this case. Our 'avoid country borders' feature is still in alpha and not entirely perfect. We can in fact not actually tell when a border is / would be crossed. The way we currently handle it is to avoid including waypoints / chargers located in other countries than the starting point. In this case the charger needed to successfully plan this route doesn't have a country listed in the information we've got on it and this seems to be the reason the plan is failing despite there be no need to cross a border. We'll be looking into this to have it corrected. Meanwhile, deactivating the option will make it possible to plan this route: https://abetterrouteplanner.com/?plan_uuid=a44be72e-ff54-4ee0-9a25-30d00c9e2177 When it comes to missing networks / chargers I recommend reading our blog post on how to have such added, linked below. Which networks are we missing in Jordan? /Katya 1 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 25, 2021 Share Posted August 25, 2021 Hi again @AMRALOMARI, We've found the error and we're having it corrected. The charger your plan concerned has already been corrected and the plan should now work even with 'avoid country borders' enabled. /Katya 1 Link to comment Share on other sites More sharing options...
AMRALOMARI Posted August 26, 2021 Author Share Posted August 26, 2021 Thanks a lot @Katya-ABRP Except of Tesla, we've 3 networks; Manaseer, JoPetrol & ION. I'll contact JoPetrol & ION as mentioned in the blog. Have a nice day 1 Link to comment Share on other sites More sharing options...
