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Öyvind

Tesla connection "registering"

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Hi,

I have lost connection with MyTesla and tried to log in and log out severel times but i just get stuck om "Registering". It's the same in both the IOS app and on the web.

What's the solution?

image.png.a21d72dbbf0c81a2cc0846ab4464f69a.png

/ Öyvind

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Hi @Öyvind, @kenshirohokuto and @gerald,

Last week we had some issues with connecting to Tesla. We did some much needed maintenance to how we requested data from vehicles and in turn introduced some unexpected issues. We've since solved the issue. We apologize for these issues and for any inconvenience you may have experienced. 

Your vehicles should no longer be registering. If that's the case please send us an email from the app. Open the menu by clicking the ABRP button in the top left corner of the screen and click the "Tell us what you think!" button. That way we can more easily see your account settings and give you better feedback.

/Sofia

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Hello ! 

I updated my account to "premium" before leaving for my holidays and also same issues after reconnexion (both iOS + web chrome or web edge) 😞 

image.png.a8864c2b428e718ecc447e21c6a59b57.png

 

and my car, of course, is not listed 😞 

what's wrong with authentification ?

cheers

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2 hours ago, kenshirohokuto said:

Hello ! 

I updated my account to "premium" before leaving for my holidays and also same issues after reconnexion (both iOS + web chrome or web edge) 😞 

image.png.a8864c2b428e718ecc447e21c6a59b57.png

 

and my car, of course, is not listed 😞 

what's wrong with authentification ?

cheers

Hi, after many tries, then miracle, it's connected 🙂

image.png.2916f7d749f0f8d279158d385c75dea3.png

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