Öyvind Posted August 6, 2021 Share Posted August 6, 2021 Hi, I have lost connection with MyTesla and tried to log in and log out severel times but i just get stuck om "Registering". It's the same in both the IOS app and on the web. What's the solution? / Öyvind Link to comment Share on other sites More sharing options...
0 Sofia-ABRP Posted August 11, 2021 Share Posted August 11, 2021 Hi @Öyvind, @kenshirohokuto and @gerald, Last week we had some issues with connecting to Tesla. We did some much needed maintenance to how we requested data from vehicles and in turn introduced some unexpected issues. We've since solved the issue. We apologize for these issues and for any inconvenience you may have experienced. Your vehicles should no longer be registering. If that's the case please send us an email from the app. Open the menu by clicking the ABRP button in the top left corner of the screen and click the "Tell us what you think!" button. That way we can more easily see your account settings and give you better feedback. /Sofia Link to comment Share on other sites More sharing options...
0 kenshirohokuto Posted August 6, 2021 Share Posted August 6, 2021 Hello ! I updated my account to "premium" before leaving for my holidays and also same issues after reconnexion (both iOS + web chrome or web edge) and my car, of course, is not listed what's wrong with authentification ? cheers Link to comment Share on other sites More sharing options...
0 kenshirohokuto Posted August 6, 2021 Share Posted August 6, 2021 2 hours ago, kenshirohokuto said: Hello ! I updated my account to "premium" before leaving for my holidays and also same issues after reconnexion (both iOS + web chrome or web edge) and my car, of course, is not listed what's wrong with authentification ? cheers Hi, after many tries, then miracle, it's connected Link to comment Share on other sites More sharing options...
0 gerald Posted August 9, 2021 Share Posted August 9, 2021 I'm currently experiencing this same issue and have tried several times with no luck from iOS native app and Chrome-on-Mac. Link to comment Share on other sites More sharing options...
Hi,
I have lost connection with MyTesla and tried to log in and log out severel times but i just get stuck om "Registering". It's the same in both the IOS app and on the web.
What's the solution?
/ Öyvind
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