Humphrey Posted August 8, 2021 Share Posted August 8, 2021 (edited) Hi, i drove to this station, but the only thing there was a farm in the middle of a grain field. https://abetterrouteplanner.com/?charger_id=11146288 I have not been able to check but based on the info given i think this should be the right location: https://maps.app.goo.gl/mjXZyTqZAxiguT4k7 47,9776090, 2,7338891 Edited August 8, 2021 by Humphrey 1 Link to comment Share on other sites More sharing options...
Sofia-ABRP Posted August 11, 2021 Share Posted August 11, 2021 Hi @Humphrey, Thank you for notifying us about this! We apologize for any inconvenience you may have experienced as a result of this error. I have updated the location of the charger according to the data you have provided. The data should be updated on our map within 24 hours. /Sofia Link to comment Share on other sites More sharing options...
Humphrey Posted August 11, 2021 Author Share Posted August 11, 2021 IT was my first long trip and I relied on ABRP for my charging. When arriving at this location with almost no energy left in my battery I started sweating. So I hope you manage to get this station changed asap to have no other EV-riders having this issue. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 24, 2021 Share Posted August 24, 2021 Hi @Humphrey, That is certainly not the experience we wished to deliver, as my colleague said this was corrected manually. We have since you reported this also changed the source of information for this charger. The location should now be correct. However, the charging details have been changed from 4 x 50kW CCS to 2 x 24kW CCS. Do you by any chance know which is correct? Charger: https://abetterrouteplanner.com/?charger_id=16076501 /Katya Link to comment Share on other sites More sharing options...
Humphrey Posted August 24, 2021 Author Share Posted August 24, 2021 Hi Katya, sorry I have no further information. Link to comment Share on other sites More sharing options...
Humphrey Posted August 25, 2021 Author Share Posted August 25, 2021 It got even worse, as my anxiety got higher so got my speed.... Just received a speeding ticket.... Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 26, 2021 Share Posted August 26, 2021 Hi @Humphrey, Thank you for confirming. Sorry to hear! Range anxiety is the very issue we'd like to eliminate, not help create. Though bear in mind that higher speeds most often mean higher consumption, please drive safely! Aside from the issue mentioned above, I reviewed your account profile and I do actually have some recommendations to make that perhaps could help against any further range anxiety: A. We recommend creating a 'saved' vehicle for any vehicle you own / drive. This way, if you like to test out planning with different vehicles via the 'quick-select' option you can always quickly go back to the settings for your saved vehicle. You can create one this way: 1. Go into: Settings (detailed) > Car model > Add my car 2. Specify the vehicle model, name it. B. Link the vehicle for live data. Once you've created a saved vehicle it can (if supported) be linked for live data. You may check all supported vehicles and linking options here: https://abetterrouteplanner.com/compare/livedata /Katya Link to comment Share on other sites More sharing options...
