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Dangerfish

Can someone tell me what these pop up balloons mean?

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Hi @Dangerfish,

These pop-ups indicate route alternatives (which also are shown as gray route lines, though here partly covered by the active route). Since version 4.0.45 we'll give alternatives along the route to, for instance re-route you around traffic. However, this traffic re-routing is currently only supported in certain countries/states.

While we of course would want these suggestions to give better suggestions that'll help you get to your destination faster, we're also trying to keep the user informed of why we're not choosing a route that perhaps usually is faster, but in that moment is much slower due to traffic/road work/an accident.

The examples shown in your screenshots I can agree don't make too much sense and we'll continue to review this feature to see what needs to be improved. May I ask in what state(s) you were driving when this occurred?

/Katya

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I was driving from Texas to Oklahoma. I believe I took the screen shots in Oklahoma.

Personally, I don't see a reason to offer up an alternative route once a trip has started unless there is a reason (traffic, wreck, construction) that became a problem after the trip was started. 

Another observation: Why are the next maneuver distances listed in feet? Telling me the next maneuver is in 12,000 ft probably doesn't help most US drivers very much. Would be much better to see 2 miles instead.

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Hi @Dangerfish,

Okay! Live traffic is supported in all regions, but re-routing based on traffic is only supported in California and Texas so we shouldn't be giving alternative route suggestions based on traffic once you've passed the border to Oklahoma but we can still give suggestions on alternative routes for other reasons. However, they should make more sense than what we can see in your screenshots. I can unfortunately not say much more at the moment but we will be monitoring how we give these suggestions.
 

18 hours ago, Dangerfish said:

Personally, I don't see a reason to offer up an alternative route once a trip has started unless there is a reason (traffic, wreck, construction) that became a problem after the trip was started. 

Agreed, though there can still be situations that just have occurred which we haven't gotten data on, then it can be be neat to still display an alternative that wouldn't take much longer time than the original route (without persistent pop-ups etc). The user can then choose the alternative just by driving in that direction instead, as opposed to either stopping and re-planning or driving in a different direction hoping that we'll find a better route.
 

18 hours ago, Dangerfish said:

Another observation: Why are the next maneuver distances listed in feet? Telling me the next maneuver is in 12,000 ft probably doesn't help most US drivers very much. Would be much better to see 2 miles instead.

Very true, and this is not how it is supposed to be. Is this also how it is displayed in the iOS app for you or is it only in CarPlay? 

/Katya

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