Genomecop Posted June 8, 2021 Share Posted June 8, 2021 Morning all. I just signed up for an account and paid for premium. When I go to settings/charger availability it says I need a premium account for that feature. This only is happening on PC not the App. Ideas/help? Thanks. Link to comment Share on other sites More sharing options...
0 Genomecop Posted June 8, 2021 Author Share Posted June 8, 2021 Just received an email so hopefully will straighten out. Link to comment Share on other sites More sharing options...
0 Sofia-ABRP Posted June 9, 2021 Share Posted June 9, 2021 Hi @Genomecop, Did you manage to solve the issue? In your account settings I can see that you are a premium member. Perhaps you were not logged in to the correct ABRP account when using the browser on PC? /Sofia Link to comment Share on other sites More sharing options...
0 Genomecop Posted June 17, 2021 Author Share Posted June 17, 2021 I just watched a video that says I should log in with my Tesla account. I've set my account up with a different email and just changed it in the premium setup. When i go back to the login and enter my Tesla login it says its wrong. How do I correct this? Thanks. Link to comment Share on other sites More sharing options...
0 Sofia-ABRP Posted June 18, 2021 Share Posted June 18, 2021 Hi @Genomecop, I appears that you have two accounts at the moment. The non premium account has a Tesla vehicle saved to it while the premium account appears empty. Is the issue that you are unable to add your Tesla car and link it via MyTesla to the premium account? Or are you unable to log in to your premium account? /Sofia Link to comment Share on other sites More sharing options...
0 Genomecop Posted June 18, 2021 Author Share Posted June 18, 2021 (edited) Sorry that happened. How do I fix this? Ok. I just deleted the email1 account. I now have logged in with email2 which says its premimum. How do I connect this to my Tesla account/car? Thanks. Edited June 18, 2021 by Katya-ABRP hiding personal account information Link to comment Share on other sites More sharing options...
0 Genomecop Posted June 18, 2021 Author Share Posted June 18, 2021 Ok. I think I figured it out and now have my car linked to my ABRP premium account. Can you please just double check. Thanks so much. Link to comment Share on other sites More sharing options...
0 Sofia-ABRP Posted June 18, 2021 Share Posted June 18, 2021 Hi @Genomecop, Yes! From what I can see you have successfully managed to add your vehicle to your ABRP account. /Sofia Link to comment Share on other sites More sharing options...
Morning all. I just signed up for an account and paid for premium. When I go to settings/charger availability it says I need a premium
account for that feature.
This only is happening on PC not the App.
Ideas/help?
Thanks.
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