Rolee Posted May 2, 2021 Share Posted May 2, 2021 Why is the first dedicated ev charge station, Gridserve Braintree Essex not showing on your maps? It's a massive multiple charger site. Link to comment Share on other sites More sharing options...
dyxyl Posted May 6, 2021 Share Posted May 6, 2021 It shows for me. Which car model have you selected? Also, check what is selected under Battery & Chargers in the Settings. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted May 6, 2021 Share Posted May 6, 2021 Hi @Rolee, Is it found in any of the databases we fetch information from but not visible in ABRP? You can read more about which these are here: @dyxyl are you perhaps able to share the ABRP link to this charger? You can get a link by clicking the charger, then click share > share ABRP link /Katya Link to comment Share on other sites More sharing options...
dyxyl Posted May 6, 2021 Share Posted May 6, 2021 There are two links,depending on what is filtered in the settings: https://abetterrouteplanner.com/?charger_id=10140920 for CCS/ChaDeMo/Type2 https://abetterrouteplanner.com/?charger_id=8505948 for CCS SuC (temporarily closed according to Tesla) Link to comment Share on other sites More sharing options...
Klaus R. Posted August 26, 2021 Share Posted August 26, 2021 I have similar issues with some Ionity-Chargers, i.e. this one: https://www.goingelectric.de/stromtankstellen/Deutschland/Seesen/IONITY-Harz-West-A7/49231/ One of the 4 chargers is marked as in-op, but none of the chargers is listed in ABRP on this side of the highway. This is the ABRP link to the Ionity chargers on the other side of the highway: https://abetterrouteplanner.com/?charger_id=11718991 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 26, 2021 Share Posted August 26, 2021 Hi @Klaus R., This one? https://abetterrouteplanner.com/?charger_id=11719235 /Katya Link to comment Share on other sites More sharing options...
Klaus R. Posted August 26, 2021 Share Posted August 26, 2021 (edited) Exactly this one, @Katya-ABRP. It's showing and used for routing in the app, but not in the browser. Edited August 26, 2021 by Klaus R. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted September 8, 2021 Share Posted September 8, 2021 Hi @Klaus R., The charging site in question was never missing, however we had an issue related to what chargers we displayed on a certain zoom level. This has now been corrected. /Katya Link to comment Share on other sites More sharing options...
Klaus R. Posted September 9, 2021 Share Posted September 9, 2021 17 hours ago, Katya-ABRP said: This has now been corrected. I can confirm the charger is now visible and used for charging en route in the browser as well: I don't understand how a display issue would effect routing, though. Never mind, it's working now. 1 Link to comment Share on other sites More sharing options...
