Bill N Posted April 5, 2021 Share Posted April 5, 2021 Description: Tronity is working ok on the Tronity website, but not in ABRP. The status just says “sleeping” and the live SoC is not being displayed. Type: app 4.0.39 (373) Link to comment Share on other sites More sharing options...
GillesDB Posted April 10, 2021 Share Posted April 10, 2021 I having exactly the same problem with my kia e-niro ev19 hope they solve the problem soon. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted April 12, 2021 Share Posted April 12, 2021 Hi, @Bill N You don't seem to have any vehicle linked with Tronity on your account. Do you perhaps have multiple accounts? @GillesDB Can see you have selected Tronity for the Kia but for some reason we haven't gotten any data so far. I'd suggest to unlink and try again. /Katya Link to comment Share on other sites More sharing options...
Bill N Posted April 12, 2021 Author Share Posted April 12, 2021 Hi Katya - I’ve deleted it now because it wasn’t working, and I think Tronity was also causing the 12V battery in the car to drain. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted April 12, 2021 Share Posted April 12, 2021 Hi @Bill N, Ah! That explains it. 4 hours ago, Bill N said: I think Tronity was also causing the 12V battery in the car to drain. Since the vehicle is deleted I can't check the logs but have you tried contacting Tronity about this? You can find their help center here: https://help.tronity.io/hc/en-us /Katya Link to comment Share on other sites More sharing options...
