DimZen Posted December 4, 2020 Share Posted December 4, 2020 Hi, I got live data to ABRP with EVnotify, in the ABRP app it show the cars battery % fine. But in the Apple Watch app it shows a battery icon %, and loading. I have premium ABRP 🙂 What to do? 😕 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 8, 2020 Share Posted December 8, 2020 Hi @DimZen, What iOS and watch OS versions are you running? /Katya Link to comment Share on other sites More sharing options...
DimZen Posted December 8, 2020 Author Share Posted December 8, 2020 6 minutes ago, Katya (ABRP) said: Hi @DimZen, What iOS and watch OS versions are you running? /Katya iOS 14.2.1 and WatchOS 7.1 It's a iPhone 12 Pro Max and Watch S6 LTE, if that matters? 🙂 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 8, 2020 Share Posted December 8, 2020 Hi @DimZen, Okay then there should not be any such issues, I'm personally using the same OS versions (but with earlier models iPhone and watch). I have however noticed it can take a little time for the watch to get started with displaying data for the first time. Have you done the "setup"? (Having the ABRP iPhone app running alongside the watch app) If it still doesn't work I'd suggest re-installing the ABRP watch app. You can do so by going into the watch app on your iPhone, scroll down until you see ABRP, click ABRP and disable it. Then, a little further down you should have the option to install it again. /Katya Link to comment Share on other sites More sharing options...
DimZen Posted December 8, 2020 Author Share Posted December 8, 2020 1 minute ago, Katya (ABRP) said: Hi @DimZen, Okay then there should not be any such issues, I'm personally using the same OS versions (but with earlier models iPhone and watch). I have however noticed it can take a little time for the watch to get started with displaying data for the first time. Have you done the "setup"? (Having the ABRP iPhone app running alongside the watch app) If it still doesn't work I'd suggest re-installing the ABRP watch app. You can do so by going into the watch app on your iPhone, scroll down until you see ABRP, click ABRP and disable it. Then, a little further down you should have the option to install it again. /Katya Did a reinstall of the watch app, before this post 🙂 First time the watch app starts, it shows that I need to have the app open on my phone, after a bit of time, it show the battery icon % and loading, and stays there 😕 Looks like there is a second page, but If I swipe from right to left, the app crashes back to the watch face. Don't know if that's normal? Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 8, 2020 Share Posted December 8, 2020 Hi @DimZen, Hmm.. and it's been unresponsive like this for days now? (There are 2 screens, you are supposed to be able to swipe left to see the position of the car on the map) Apart from your watch being a more recent model the only thing that differs is it being an LTE model. Have you tried turning cellular data off to have the watch run on your phones network? (shouldn't be necessary but if it makes it work it'll point us in the right direction) Have you also made sure that you're logged in with the correct account on your iPhone and that it can access premium features? /Katya Link to comment Share on other sites More sharing options...
DimZen Posted December 8, 2020 Author Share Posted December 8, 2020 (edited) 35 minutes ago, Katya (ABRP) said: Hi @DimZen, Hmm.. and it's been unresponsive like this for days now? (There are 2 screens, you are supposed to be able to swipe left to see the position of the car on the map) Apart from your watch being a more recent model the only thing that differs is it being an LTE model. Have you tried turning cellular data off to have the watch run on your phones network? (shouldn't be necessary but if it makes it work it'll point us in the right direction) Have you also made sure that you're logged in with the correct account on your iPhone and that it can access premium features? /Katya Tied deactiving LTE and then reinstall the Watch app again. Still Loading % battery and crash/back to watchface when swiping to 2. screen. The premium features works on the iPhone app 🙂 Before I had premium, the watch app just said that I needed premium. Edited December 8, 2020 by DimZen Link to comment Share on other sites More sharing options...
DimZen Posted December 20, 2020 Author Share Posted December 20, 2020 @Katya (ABRP) So no fix? Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 21, 2020 Share Posted December 21, 2020 Hi @DimZen, Sorry! We'll of course fix this but we haven't been able to yet, especially as we're working on CarPlay in parallel with this. We'll do our best to locate this bug to have a fix included in the coming update. /Katya Link to comment Share on other sites More sharing options...
Fränky Posted January 2 Share Posted January 2 On 12/4/2020 at 8:25 PM, DimZen said: Hi, I got live data to ABRP with EVnotify, in the ABRP app it show the cars battery % fine. But in the Apple Watch app it shows a battery icon %, and loading. I have premium ABRP 🙂 What to do? 😕 Hello, I have the same problem 🤔...  1 Link to comment Share on other sites More sharing options...
DimZen Posted January 9 Author Share Posted January 9 On 1/2/2021 at 1:49 PM, Fränky said: Hello, I have the same problem 🤔...  What Apple Watch do you have? Link to comment Share on other sites More sharing options...
Chris79 Posted January 13 Share Posted January 13 Just wanted to let you know I also have this problem on a Watch 5 series. 1 Link to comment Share on other sites More sharing options...
DimZen Posted January 15 Author Share Posted January 15 @Katya (ABRP)Â Any news? Anything we can do to help you to fix it? Link to comment Share on other sites More sharing options...
Chris79 Posted January 20 Share Posted January 20 I could also support. I work in iot software development, so if you need someone "field" testing with dev builds etc. let me know 🙂 Link to comment Share on other sites More sharing options...
DimZen Posted January 20 Author Share Posted January 20 (edited) The new update broke the apple watch app, now it crash on startup 😕 Edited January 20 by DimZen Link to comment Share on other sites More sharing options...
DimZen Posted January 20 Author Share Posted January 20 I mean.. it broke it more 🙂 Link to comment Share on other sites More sharing options...
Chris79 Posted January 21 Share Posted January 21 Same for me.. opens, crashes immediately (at least it is closed immediately). Also tried to re-install. 1 Link to comment Share on other sites More sharing options...
tburkel Posted January 22 Share Posted January 22 Same here. iPhone 8 ios 14.3 iPad 6th gen. ios 14.2 apple watch 6 watchOS 7.2 Tapping on the APRP Icon on the watch; it opens and closes directly without saying anything. 1 Link to comment Share on other sites More sharing options...
Katya-ABRP Posted January 22 Share Posted January 22 Hi all, @DimZen, @Fränky, @Chris79, @tburkel, The problem which causes this crash upon starting the Apple watch app unfortunately remains. It certainly isn't forgotten and I really do hope that this time we will have it corrected in time for next release. Regarding user testing, we don't do public testing for iOS currently as it is slightly complicated, but we might have a go at it in the future. Judging by the information you've all provided it does not seem to depend on the watch model, rather it is a general problem. /Katya Link to comment Share on other sites More sharing options...
DimZen Posted February 17 Author Share Posted February 17 @Katya (ABRP) Any news? Link to comment Share on other sites More sharing options...
ZBgearloose Posted March 1 Share Posted March 1 Hi I’m having the same problem. iPhone 12 Pro, iOS 14.4 apple watch s6, watchOS 7.3 Opening the watch app, opens en in a split second it closes. 1 Link to comment Share on other sites More sharing options...
TomTomZoe Posted March 4 Share Posted March 4 IÂ have the same issue. iPhone X iOS 14.4 Watch SE watchOS 7.3 1 Link to comment Share on other sites More sharing options...
motoqtreiber Posted March 7 Share Posted March 7 Same here new iOS, watch 6 1 Link to comment Share on other sites More sharing options...
TomTomZoe Posted March 18 Share Posted March 18 ABRP 4.0.38 for iOS will fix this issue 😃  1 Link to comment Share on other sites More sharing options...
Petteri Posted July 13 Share Posted July 13 Hello I have same problem. Open app and it show 0% and then crash. Â Link to comment Share on other sites More sharing options...
