How to report missing charging locations?

[Infernovideo]

Hi, I was looking at ABRP for the first time and I noticed it's missing a large number of local L3 charging locations in my area.

What is the process for informing the Admins of this issues? With all of these locations missing it can't do a decent job routing me to most of the places within a thousand km of my home.

I live in BC Canada and with a very quick look I noticed at least 9 station locations missing. A few of these locations have more than one charger as well as L2 for Hybrids etc. 

I've uploaded a screenshot of my local L3 locations for reference.

Thanks 

 

[Jason-ABRP]

The easiest way is for us to get an interconnect agreement with the network that operates those chargers and get the data from them.  Do you have contact information for them?

The second-best way is to add them yourself to OpenChargeMap (Their interface is a little clunky, but the most universal coverage).  The "Add Charger" form is at this link: https://openchargemap.org/site/poi/add - Once the charger is approved by OCM we'll pick it up within 24 hours and you'll see it on our map.

[tjsean0308]

Thanks for the info on how to help get locations added.  What about this location? Link: https://openchargemap.org/site/poi/details/110776 -  It shows up in Openchargemap, has lots of recent check-ins on plugshare with a 10.0 rating, but doesn't appear on ABRP. This would be a key location for me driving to Rhode Island from Detroit, Mi.  

 

Thanks for the work, I really like the features of ABRP, I hope soon it is usable for me in the states. Right now it's missing too many chargers that would be vital in places like the New York State Thruway. 

[Bo-ABRP]

OCM imports those chargers from NREL, but since NREL does not even contain the charger power (kW), they seem to guess default data, so it may be a little shaky on accuracy.

ABRP was a little hard on requiring charger status information from OCM, but I have removed that requirement now, which means that unknown status chargers (from e.g. NREL) will show up as open now. Let us know how it works.

[sdionne000]

On 4/18/2019 at 12:03 PM, Jason (ABRP) said:

The easiest way is for us to get an interconnect agreement with the network that operates those chargers and get the data from them.  Do you have contact information for them?

The second-best way is to add them yourself to OpenChargeMap (Their interface is a little clunky, but the most universal coverage).  The "Add Charger" form is at this link: https://openchargemap.org/site/poi/add - Once the charger is approved by OCM we'll pick it up within 24 hours and you'll see it on our map.

I was looking to do a trip and there are only a few fast charge (over range) along the route I am planning via abrp yet on plug share there are multiple.  most are echarge network but I am not sure if it may be better to get the data via Plugshare or some other independent provider of data? I really like the way ABRP does the route and time requirements for each leg but cant use it for New-Brunswick.

[Electric Bluenoser]

Hi there,

most of the chargers in new brunswick canada have disappeared.  They are managed by the flo network and they were on the map, and have fallen off.   

[Jason-ABRP]

Interesting, I would guess that we get that information from OpenChargeMap, perhaps they lost a data source recently?  Checking the map on their website, it seems they're missing those chargers as well.

[Bert Hogendoorn]

Hi I Notice that the app is not pulling stations from map.openchargemap.io, is there anyway to refresh abetterrouteplanner to update the charge points presented in openchargemap.io?

[Bo-ABRP]

I get at least the Tesla and the Canmore Public Parking [flo] ones after enabling Superchargers and Chademos, but the CCS has been marked as a dupe - I will have to look over that. Thanks!

Edit: There, should be fixed within 24 hours when the databases have been refreshed.

[Bert Hogendoorn]

There is Missing Petro Canada station in Merritt, BC Canada, see https://www.plugshare.com/location/186732 it was there at one time now it has vanished.

[Bert Hogendoorn]

we are missing another charger in Langley, BC Canada the charger exist in OpenChargeMap but not in ABRP, see the follo wing...

[Katya-ABRP]

Hi @Bert Hogendoorn,

The charger in Langley is there, but perhaps you've selected a car not compatible with it?
https://abetterrouteplanner.com/?charger_id=5714737

I could also find the one in Merritt;
https://abetterrouteplanner.com/?charger_id=5320095

/Katya

[Bert Hogendoorn]

we are missing another charger in Langley, BC Canada the charger exist in OpenChargeMap but not in ABRP, see the follo wing...

[Bert Hogendoorn]

We need to fix Petro Canada in Langley BC, NRC is totally wrong, see correct info on Open Charger . org website

 

[Katya-ABRP]

Hi @Bert Hogendoorn,

The charger in Langley does get imported;
https://abetterrouteplanner.com/?charger_id=5714737

However, you might have selected a car which isn't compatible with it or you haven't selected the correct fast charger options. Send me a link to the plan you're trying to make and I can take a look  

/Katya

[Bert Hogendoorn]

We need to fix Petro Canada in Langley BC, NREL is totally wrong, it is a dual 150KW not dual 50KW, you can see correct info on Open Charger . org website, that NREL is normally very unreliable, plugshare.com has much better reliability and 99% of the time confirmed by actual users.

 

 

[Bert Hogendoorn]

The Langley, BC Petro Canada Opencharger.org info is correct see Petro Canada - Langley City OCM-134061

 

[Bert Hogendoorn]

same issue with the NREL.Gov reference in Merrit, BC Petro Canada, correct charger info is shown in opencharger.org is listed Petro Canada Merritt OCM-134044

[Bert Hogendoorn]

so many NREL.gov are incorrectly showing 50KW when the stations are 150KW or more, that makes a big difference in route planning, several revisions ago I could override the 50KW DC with 150KW at the charge station referenced incorrectly as 50KW and the planner would change the charge time, that feature is no longer usable at these charger locations that are incorrectly reported. The following is how I would try to change and update an incorrect station but as you can see the charge level is still 50KW (easy to calcualte on my 202o Kia Soul EV (64KWH) model...

[Katya-ABRP]

Hi @Bert Hogendoorn,

Thank you for being more descriptive!

Normally we prioritize OCM, because yes they are more reliable than NREL.gov. However it seems the information we got from OCM in this case was incorrectly interpreted. We've now made some changes and you should be able to see the correct information.

/Katya

[neurocis]

Bump this again 2 years later as BC seems to be failing again ...

quite a difference there, I cannot find lots of routes through interior BC even though I know they are possible.

Thanks.