nvanallen Posted October 26, 2020 Share Posted October 26, 2020 I can login fine to the ABRP classic, but the new web ui doesn't let me. It just says wrong username and password. How can I get that cleared. Link to comment Share on other sites More sharing options...
nvanallen Posted October 30, 2020 Author Share Posted October 30, 2020 So what is the deal. The phone app lets me login just fine, but if I try and use the web UI on any browser it fails still. I have tried Firefox, Edge, Chrome. I have cleared cache, turned off ad blocker etc but the web front end won't let me login in. Link to comment Share on other sites More sharing options...
Gregory Darmohray Posted March 12, 2021 Share Posted March 12, 2021 On 2021-03-11 I'm having the exact same issue. Can't use existing password, can't change password, and create new account with different email address? Any advice on how to logon? Link to comment Share on other sites More sharing options...
Katya-ABRP Posted March 25, 2021 Share Posted March 25, 2021 Hi @Gregory Darmohray, The issue appears to be resolved for op. It seems you're not using the same email address for the ABRP account as you do for the forum, could it be you confused the two logins? /Katya Link to comment Share on other sites More sharing options...
Taizu Posted April 2, 2021 Share Posted April 2, 2021 (edited) Edited with fix. Edited April 2, 2021 by Taizu Made duplicate account with same credentials. Problem “solved” Link to comment Share on other sites More sharing options...
Katya-ABRP Posted April 2, 2021 Share Posted April 2, 2021 Hi @Taizu, Great to hear it got resolved! If you'd like to delete the duplicate account you can do so in user settings which you'll find by: 1. Click the ABRP icon 2. Click your name (top blue bar) 2. At the bottom of the list you'll find 'delete account' /Katya Link to comment Share on other sites More sharing options...