eyeballs Posted October 9, 2020 Share Posted October 9, 2020 Every time I load ABRP, an old route loads and then calculates stops before I can delete the old route and enter a new one. The route is not on my saved list. How do I get ABRP to stop loading this old route? Link to comment Share on other sites More sharing options...
BarryH Posted October 10, 2020 Share Posted October 10, 2020 Could you please try to log out, update app and login again. Do you have the issue in the app as well as the website? does the app have an internet connection? Link to comment Share on other sites More sharing options...
eyeballs Posted October 12, 2020 Author Share Posted October 12, 2020 I logged out after creating new route. Then I checked out of my browser. Then I checked into my browser and went to the abrp page. It showed the new route I had just created for a second and then reverted to the route that has been bothering me. Link to comment Share on other sites More sharing options...
BarryH Posted October 12, 2020 Share Posted October 12, 2020 only in your browser or also in the app? Link to comment Share on other sites More sharing options...
eyeballs Posted October 14, 2020 Author Share Posted October 14, 2020 On 10/12/2020 at 2:59 PM, BarryH said: only in your browser or also in the app? not on my iphone or ipad! Link to comment Share on other sites More sharing options...
BarryH Posted October 14, 2020 Share Posted October 14, 2020 @eyeballs sounds like some cached data or something like that. a bit to techie for me :( @Katya (ABRP)do you know what could help (clear browser cache? delete cookie?) Link to comment Share on other sites More sharing options...
Katya-ABRP Posted October 16, 2020 Share Posted October 16, 2020 Hi @eyeballs, We've checked your settings and nothing looks off. Is it possible that you accidentally bookmarked the url to the plan in your browser? Could you try just going to https://abetterrouteplanner.com/ in a different browser to see if the same thing happens? /Katya Link to comment Share on other sites More sharing options...
eyeballs Posted October 17, 2020 Author Share Posted October 17, 2020 I used Microsoft Edge and it loaded and planned the old route. Then I downloaded Firefox and it loaded and planned the old route. It also indicated that ABRP had saved a cookie which allowed it to know what to load. Link to comment Share on other sites More sharing options...
