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sduck

Cannot log into ABRP.com in tesla model 3 browser

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As subject says. I can log into my (premium) account on my mac in safari, and on my phone and ipad apps, but not the browser in my model 3. It just tells me my email or password is wrong, which I've checked numerous times, and they're fine. 

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I have the same Issue.... I could login in on every device but not on the model 3 Browser.  :-/

I´ve changed my passwort to an easy to type one... but it doesn´t help. And a typo wasn´t the problem. 

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Hi @Habib,

This is not the same issue OP refers to logging into ABRP in the browser of a Tesla, not the linking process of the actual car.

The issue which prevented new connections from being established has been fixed in version 4.0.44, please try again using the web version. Updates to 4.0.44 will soon be available for iOS and Android as well.

/Katya

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Hello Katya

I use the 4.0.44 but the answer is always:
"Error! A problem occurred while passing data to the vehicle. Please try later. 

And its not possible to login to ABRP with given browser in Tesla model 3 LR 2021

Is it only possible with premium? 

Regards

Gottfried

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Hi @ghockmann,

No, this is not a restriction with premium. Both linking your Tesla to ABRP as well as logging into ABRP in your Tesla's browser is entirely free.

However we have seen issues with the Tesla browser, we've recently taken a deeper look at this but we haven't been able to find a way to fix it. It'll work for some users but not all. At the moment we're looking into other login methods that might make it work.

I just checked your account and noticed you haven't created a saved vehicle to link. Have you tried the following?

1. Go into: Settings (detailed) > Car model > Add my car
2. Specify the vehicle model, name it
3. Select the linking option 'Link MyTesla'
4. Log in with your Tesla credentials

/Katya

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Thank you Katya. Now it is linked. Can select it. AND.... it works !! Yeh! Both, from mac book and from mobile device (Pixel-Android). Great support. Greetings from Germany . Best regards, Gottfried 

Bildschirmfoto 2021-06-11 um 12.08.47.png

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worked fine for me with 2021.4.18.3, used the google login but I don't know if it worked because already had used the runescape-workaround a few months back (for youtube). From what I have seen in other forums, the google 2FA logon seems to be still an issue for the model3 browser

 

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Hi @Manoel, @sduck, @Stefan_K,

Google login with the runescape-method does work for some yes though it is a bit cumbersome.

We've recently implemented the option to "login with app" which let's you scan a QR code with a device (such as your phone) where you're already logged in and can approve the login. Let me know if it still doesn't work for you!

/Katya

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Hi Katya,
Same issue here; can't login from the Tesla browser to ABRP. Not via regular login, nor QR code scan, nor facebook account. Still get the reply the password or email is incorrect. (which i know is not)

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19 minutes ago, W van Geffen said:

Hi Katya,
Same issue here; can't login from the Tesla browser to ABRP. Not via regular login, nor QR code scan, nor facebook account. Still get the reply the password or email is incorrect. (which i know is not)

Just tried it again, and now it works via the QR scan with my phone, which didn't work before. Anyway, I'm in now. So please ignore my post.

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