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ianatkin

All Instavolt chargers missing!

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I planned a route in advance last night in the UK preferring Instavolt and Engenie chargers. This morning all of the chargers on those networks have disappeared from the map and aren't being used for planning. 

I've tried clearing user data (Android app) etc but they will not show. Has a bug removed them from the database?

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@ianatkin, honestly this is really strange. I cannot find a trace of this specific charger in our database, however nor can I find it in any of the services which we fetch data from. OpenChargeMap, GoingElectric, Plugsurfing, none of them have it on their maps. However, OpenChargeMap does have it listed, yet not on their map as an actual charger https://openchargemap.org/site/poi/details/132640

I'll see what can be done about it!

/Katya

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That's very strange - it was definitely there yesterday as when I planned the route in advance it was one of the selected chargers. Since I can't see any of the several Instavolt chargers on my route I wonder if it's an external database issue?

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On 4/1/2021 at 3:58 PM, Katya-ABRP said:

Hi @Bill N,

There seems to have been some form of error with OpenChargeMap which is the source for most of these chargers. Unfortunately we can not do more than wait for the next charger update, 5AM CEST ? 

/Katya

Hi, it seems like there is still an issue - I can’t find Instavolt in the network preferences screen.

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