hvdrie Posted August 18, 2020 Share Posted August 18, 2020 Description: When trying to plan a route in France the Tesla Supercharger in Sisteron is showing as "not used in planning". However there are now 8 stalls V3 and 4 stalls V2 live!!! Type: This is happening in both the app and the website. https://www.tesla.com/nl_BE/findus/location/supercharger/sisteronsupercharger Link to comment Share on other sites More sharing options...
hvdrie Posted August 21, 2020 Author Share Posted August 21, 2020 EDIT: Supercharger Sisteron i now being used in the planning. Problem solved. Link to comment Share on other sites More sharing options...
PeterW Posted September 7, 2020 Share Posted September 7, 2020 I still have the same issue - Supercharger Sisteron not showing up on the map. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted September 7, 2020 Share Posted September 7, 2020 Hi @PeterW, Make sure you have selected 'Tesla CCS' among fast chargers and it should be visible and included. /Katya Link to comment Share on other sites More sharing options...
PeterW Posted September 7, 2020 Share Posted September 7, 2020 Thanks Katya, this works. Link to comment Share on other sites More sharing options...
NewTeslaDriver Posted December 7, 2020 Share Posted December 7, 2020 I still have the same issue - Supercharger Sisteron not showing up on the map. However, there are 8 stalls V3 and I've selected TESLA CCS (See attached file). Thanks for your answer Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 9, 2020 Share Posted December 9, 2020 Hi @NewTeslaDriver, It was marked as 'out of order' for some reason which doesn't seem to be the case but if a charger is marked as broken/out of order it will not be used in planning. Could be a mistake due to how some chargers at hotel locations have been closed. We've had it changed so that it is open now. I'd also like to double check, do you know if there are only 8 stalls? /Katya Link to comment Share on other sites More sharing options...
NewTeslaDriver Posted December 9, 2020 Share Posted December 9, 2020 Hi Katya, Yes there are only 8 stalls supercharger V3. Link to comment Share on other sites More sharing options...
Katya-ABRP Posted December 16, 2020 Share Posted December 16, 2020 Hi @NewTeslaDriver, Okay I can see on some forums and images that there are/were four "old" stalls as well. Likely the reason we list 12 stalls. Do you know if these were removed or if they're still available? (Would be unfortunate if we didn't show the available V2 chargers for users who cannot charge at V3) /Katya Link to comment Share on other sites More sharing options...
