NoPoke Posted July 20, 2020 Share Posted July 20, 2020 ABRP is planning via Fleet South bound.. These superchargers have never been turned on to my knowledge. Though I can block use of this location, I have to know that it is not available in order to exclude it from the planner. A new user did not realise this and it caused significant delay and stress on his journey. How does a user report errors or update status of chargers? Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 11, 2020 Share Posted August 11, 2020 On 7/20/2020 at 1:01 PM, NoPoke said: ABRP is planning via Fleet South bound.. These superchargers have never been turned on to my knowledge. Though I can block use of this location, I have to know that it is not available in order to exclude it from the planner. A new user did not realise this and it caused significant delay and stress on his journey. How does a user report errors or update status of chargers? Hi NoPoke, We currently fetch information for chargers from different external charger databases, thus it will have to be edited directly on their side and not ours. The good news is that users themselves have some options for contributing to updated charger information. You can read more about this in this blog post: Specifically for Tesla Superchargers the way would be to go to https://supercharge.info/ / https://forum.supercharge.info/ to contribute to discussions or become an actual editor. Seems that, it is correctly marked as under construction on supercharge and its official status on Teslas website for Fleet (most likely Southbound) is still 'coming soon' but until then it should definitely not be included in plans, no. We'll look into what went wrong. https://www.tesla.com/findus/location/supercharger/fleetuksupercharger /Katya Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 17, 2020 Share Posted August 17, 2020 Hi again @NoPoke, We looked into it and it seems it had somehow been confused with the charger at Northbound but we've now corrected it /Katya Link to comment Share on other sites More sharing options...
Jabberwock Posted August 26, 2020 Share Posted August 26, 2020 Hi, i prepare me for my coming Kona and i found charger at my area (Germany) they are not shown at the ABRP but on google and goingelectric. I drove to them and it looks like they are real and working. Is there a way to add these charger as example: https://goo.gl/maps/uCpDHSs2QF22fBP8A I know its not a high performance charger but its free and would be nice to see in the app, or not? Link to comment Share on other sites More sharing options...
Katya-ABRP Posted August 28, 2020 Share Posted August 28, 2020 Hi @Jabberwock, We do get data from Going Electric Would it be this charger you mean? https://abetterrouteplanner.com/?charger_id=189925 "Slow chargers" aren't displayed per default but you can change this in: Settings (detailed) > Slow chargers /Katya Link to comment Share on other sites More sharing options...
