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Unable submit card for payment

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We seem to have some users with this issue, and we have the payment provider support trying to figure out what is happening. I think it is the "3D secure" credit-card two-factor authentication dialog which never pops up for you, could that be it? Do you have a popup blocker?

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I just tried again to see if it would show anything that a pop-up was blocked but it did not. I then cancelled, set preference to allow pop-up windows for this website and then tried again.

It showed then the payment information I had just entered and it went through, now it is showing I have a valid payment method. Note that I never got the 3d secure authentication dialog box.


I think it has something to do with popup windows being blocked but it does not seem to show then in the browser that one was blocked.

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