Ralph Posted February 29, 2020 Share Posted February 29, 2020 when planning a route in the iOS app without a special starting point, i.e. with "my position", an error message always appears. "We could not calculate your plan. Plan not found!". Location access is allowed! Link to comment Share on other sites More sharing options...
BarryH Posted February 29, 2020 Share Posted February 29, 2020 @Ralph: if you provide the details like app version its easier to solve this And does this always happen? What happens if you first plan a route with addresses, and the delete the address in the first waypoint to change is to "my location" ? Link to comment Share on other sites More sharing options...
Ralph Posted March 1, 2020 Author Share Posted March 1, 2020 hi, actually it is version 3.9.9 (iOS 13.3.1), but i have the prblem since a few weeks and versions before. the error appears always, even if I put an address in there first and then change it to ma location. in Safari on the iphone it works perfect.. Link to comment Share on other sites More sharing options...
BarryH Posted March 2, 2020 Share Posted March 2, 2020 Hi Ralph, I just tried on my iPhone (app version 3.9.9). If I delete the address in a waypoint I get the same error (in dutch). If I delete the address AND tick on the location button ( the "blue double circle" at the right of the address field if you are entering the address) it works fine: Link to comment Share on other sites More sharing options...
Ralph Posted March 2, 2020 Author Share Posted March 2, 2020 hi, thanks for your answer. unfortunatly, this didn´t work for me. if i pick the actual location with the location button, the field remains empty or there ist still "my position" in grey. by pressing the START-Button, the same error appears. if i press the "locate"-Button on the map-screen (top right corner), i will see my right location with a blue dot on the map. Link to comment Share on other sites More sharing options...
Tesla Coil Posted March 8, 2020 Share Posted March 8, 2020 I have exactly the same problem on Android 10 (Pixel 2), also on the latest version of ABRP (3.9.12). Whenever I use "my location" instead of an address, I get the error message "we could not calculate your plan - plan not found". To be first, this is when I plan the trip when I'm sitting on the couch. My location (blue dot) is shown correctly on the map. I have my car (Ioniq 28 kWh) connected using EVNotify, and the app now works perfectly when driving. When the transmission of the phone is active, planning a route with "my location" sometimes works but not always. Link to comment Share on other sites More sharing options...
David74 Posted March 9, 2020 Share Posted March 9, 2020 Same behavior here, but only when logged in with a account, when I log off and try again, start can be at my position and a route is calculatie Link to comment Share on other sites More sharing options...
David74 Posted March 9, 2020 Share Posted March 9, 2020 5 minutes ago, David74 said: Same behavior here, but only when logged in with a account, when I log off and try again, start can be at my position and a route is calculatie Don t know if this is related, but I also have the bug, that app crashes when I try to edit My car Link to comment Share on other sites More sharing options...
