Rickstur Posted February 22, 2020 Share Posted February 22, 2020 Tried to find out why the app (and browser version) didn’t showed live data. For some reason I’m not seeing the activate button next to the percentage window. Any suggestions? Link to comment Share on other sites More sharing options...
BarryH Posted February 23, 2020 Share Posted February 23, 2020 @Jason (ABRP)this feature is not present in the app yet? Link to comment Share on other sites More sharing options...
Rickstur Posted February 23, 2020 Author Share Posted February 23, 2020 Aaaah that explains a lot. Couldn’t find it anywhere. Thanks Link to comment Share on other sites More sharing options...
BarryH Posted February 23, 2020 Share Posted February 23, 2020 @Rickstur: do you have the same issue in the old website version? www.abetterrouteplanner.com? Link to comment Share on other sites More sharing options...
Rickstur Posted February 24, 2020 Author Share Posted February 24, 2020 Nope, there I get the Live Data fine Link to comment Share on other sites More sharing options...
Jason-ABRP Posted February 24, 2020 Share Posted February 24, 2020 This should be available in the new app now, under "Select a Car" do you see an "unknown car"? If not, perhaps select "add my car" and run though those setup steps again? Might need to use a new token. Link to comment Share on other sites More sharing options...
Rickstur Posted February 25, 2020 Author Share Posted February 25, 2020 I don’t see unknown car. It recognises my car. Tried a new token and still no button. - Tesla M3 SR+ - iOS 13.3.1 and iPhone X Link to comment Share on other sites More sharing options...
BarryH Posted February 25, 2020 Share Posted February 25, 2020 @rickstur: if your app version is 3.9.8, then if you select the settings button behind your car, you should see live data. See screenshot left below. In live drive mode this live data SoC is also displayed (above the "time when you arrive at the destination, see screenshot right below). note: Yesterday this did not work for me, now it does, so you might need to try again. Link to comment Share on other sites More sharing options...
Rickstur Posted February 26, 2020 Author Share Posted February 26, 2020 Thanks for all the advise but I can’t get it to work for some reason. Link to comment Share on other sites More sharing options...
BarryH Posted February 26, 2020 Share Posted February 26, 2020 it does not work in the website new.abetterrouteplanner.com or not in the app or both? Link to comment Share on other sites More sharing options...
Rickstur Posted February 26, 2020 Author Share Posted February 26, 2020 The last I checked both didn’t work Link to comment Share on other sites More sharing options...
BarryH Posted February 26, 2020 Share Posted February 26, 2020 Can you share a screenshot of your vehicle page in the app? Link to comment Share on other sites More sharing options...
Rickstur Posted February 27, 2020 Author Share Posted February 27, 2020 Thanks in advanced! Link to comment Share on other sites More sharing options...
Jason-ABRP Posted February 29, 2020 Share Posted February 29, 2020 Strange, can you confirm that you can see up-to-date data in your Tesla App? Have you tried logging out of MyTesla, then back in? When you click on the Car-shaped icon on the top right of the map, what does it show you? (This should show your State of Charge, and other live data parameters about your car). Link to comment Share on other sites More sharing options...
Rickstur Posted February 29, 2020 Author Share Posted February 29, 2020 5 hours ago, Jason (ABRP) said: Strange, can you confirm that you can see up-to-date data in your Tesla App? Have you tried logging out of MyTesla, then back in? When you click on the Car-shaped icon on the top right of the map, what does it show you? (This should show your State of Charge, and other live data parameters about your car). - Yes I can see up-to-date data in my Tesla app - Tried in and out logging more than a few times - When I click on the car shaped icon it just shows the first picture I posted. My car and the possibility to log out Link to comment Share on other sites More sharing options...
Jason-ABRP Posted March 1, 2020 Share Posted March 1, 2020 Huh, seems like there's something a bit more strange going on, then. I checked your telemetry on the server and it's empty. Could you shoot me and Bo an email at contact@abetterrouteplanner.com and we'll do a little more detailed debugging? Link to comment Share on other sites More sharing options...
Joao Posted June 8, 2020 Share Posted June 8, 2020 Hi. I have same problem. I reinstall leafspy. I loose my token. And i can see live data setup. I cant see option o delete my car and add it again. How i can fix this? Link to comment Share on other sites More sharing options...
Jason-ABRP Posted June 9, 2020 Share Posted June 9, 2020 3 hours ago, Joao said: Hi. I have same problem. I reinstall leafspy. I loose my token. And i can see live data setup. I cant see option o delete my car and add it again. How i can fix this? Ah, in the app go to your car details page, scroll to the bottom and select Settings > Show live data instructions: This will get you back into the setup instructions for your car, and you can get a new token associated with your car. Link to comment Share on other sites More sharing options...
Marc O. Posted July 25, 2020 Share Posted July 25, 2020 Same issue here, not seeing the 'Live data' buttons / icons. Not in the iOS app and not in the web version. Tried to delete and recreate my car (and even a completely different make and model), tried different browsers, but nothing seems to make a difference. Live data works in EVNotify and I successfully 'connected' that with ABRP. Link to comment Share on other sites More sharing options...
Marc O. Posted July 26, 2020 Share Posted July 26, 2020 PS: Created a new topic for the above, please see https://forum.abetterrouteplanner.com/topic/1904-no-live-data/ Link to comment Share on other sites More sharing options...
