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Not syncing between website (on iPad) and iOS app

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Description: Saved routes are not showing up across iOS app and website
Replication Steps:
  1. Log into both website and iOS app
  2. plan a route on the website
  3. save the route on the website
  4. try to load it on the iOS app or vice versa 
It doesn’t seem to work anymore either way.  This is with an old account I’m now trying to use on the new site and in the new app.
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