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Sofia-ABRP

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Sofia-ABRP last won the day on August 12

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  1. Hi @SoerenBM, @evequefou, @mcmissile and @anonymess, Thank you for your suggestion! While we do not account for phantom drain while creating plans it will be accounted for if you have connected your vehicle to send live data to ABRP. By sending live data from your vehicle the app/web app will get updates regarding the SoC of your vehicle. The app will also recalculate routes every few minutes while driving to account for changes in both internal and external conditions. In order to connect your car to send live data to ABRP you must first save your car. To add the car, go to Settings (detailed) > Car model > Add my car. Make sure to select the correct car model and give it a suitable name. From this panel you are able to connect using one of the connectivity options listed on this page. For Tesla vehicles it's recommended to connect with "MyTesla". So while the app does not account for phantom drain while planning, it will be updated while you are on the road if your vehicle is connected. /Sofia
  2. Hi @Humphrey, Thank you for notifying us about this! We apologize for any inconvenience you may have experienced as a result of this error. I have updated the location of the charger according to the data you have provided. The data should be updated on our map within 24 hours. /Sofia
  3. Hi @Dirkvd001, @JohnnyFarmer, @Blouberg, @Polestar Driver and @Ok1974, Sorry for the late reply. There's a lot of activity in the forums and sometimes a post might get lost. If you have a pressing question I'd suggest sending us an email using the app. Open the menu by clicking the ABRP button in the top left corner of the screen and click the "Tell us what you think!" button. That way we can more easily see your account settings and give you better feedback. Thank you for your suggestion! I will forward your request to implement ABRP in the Ploestar 2's display in front of the driver as well. /Sofia
  4. Hi @EViking, @eenzo295, @Ecurb and @Skyhawk, Sorry for the late reply. There's a lot of activity in the forums and sometimes a post might get lost. If you have a pressing question I'd suggest sending us an email using the app. Open the menu by clicking the ABRP button in the top left corner of the screen and click the "Tell us what you think!" button. That way we can more easily see your account settings and give you better feedback. Thank you for providing this data about the Audi e-tron. Since the vehicle is already in alpha, the best way to make our models more accurate is by connecting to send live data. Read more about improving our models in this blog post: However, the Audi e-tron is currently somewhat limited in what data it is able to send to third party apps. Have a look at this page to see what sort of data we can find out from your vehicle: https://abetterrouteplanner.com/compare/livedata/. I will make sure to forward the data you've provided so that we may evaluate it. /Sofia
  5. Hi @caf, Thank you for notifying us about this issue! It seems that we're simply adding the energy that we predict will be regenerated without taking into account that it might exceed 100%. We will take a look at the bug and find a solution for it. /Sofia
  6. Hi @Öyvind, @kenshirohokuto and @gerald, Last week we had some issues with connecting to Tesla. We did some much needed maintenance to how we requested data from vehicles and in turn introduced some unexpected issues. We've since solved the issue. We apologize for these issues and for any inconvenience you may have experienced. Your vehicles should no longer be registering. If that's the case please send us an email from the app. Open the menu by clicking the ABRP button in the top left corner of the screen and click the "Tell us what you think!" button. That way we can more easily see your account settings and give you better feedback. /Sofia
  7. Hi @Tim pickles, Sorry for the very late reply! Yes, the ABRP route will be sent to your Tesla's navigation system. However, just as @Ecurb mentioned there's currently no support for waypoints in the Tesla navigation system. But if you activate sharing while a navigation is ongoing, the app will be able to keep sending instructions after reaching a waypoint. That is, after reaching the first waypoint the app will send data about the second waypoint to the Tesla nav automatically. /Sofia
  8. Hi @dbsb3233 and @Skyhawk, Thank you for your suggestions! I will make sure to forward your ideas. There are a few features which might help you out in your planning. if you would like to arrive at a charger or the destination with a higher SoC than the default 10% you can edit this in Settings > (detailed) > Battery & Chargers > Destination arrival SoC or Charger arrival SoC. You can also edit the arrival SoC of any individual waypoint. Click the gear symbol next to the waypoint to enter your preference. You can also add the target SoC for all charging waypoints. Open the waypoint's settings as described above. Toggle the Charge button to "Till" (instead of "For") and type in the SoC of your choice for that unique stop. Please note that Charging overhead is the time added to each charging stop to account for the time it may take to plug in to the charger, pay for the charging session etc. Charging overhead does not count towards the charging time at a stop, but is added to the driving time of the leg before the charging stop. /Sofia
  9. Hi @Uwe T., Unfortunately, we do not officially support Torque Pro for the Hyundai IONIQ 5 at the moment. Take a look at this page to see which data providers are compatible with your car model: https://abetterrouteplanner.com/compare/livedata/. If a vehicle supports connectivity with Torque Pro you should find instructions for connecting in the saved car's settings. You can try selecting the Hyundai Kona to see the instructions for connecting. /Sofia
  10. Hi @szs, We released an update to the Android Auto beta tonight. Perhaps this caused some temporary issue for users joining the beta program. Are you unable to see any information at all regarding beta testing in Google Play? The screenshot below shows what it looks like when you've successfully joined the beta program. If you've managed to join the beta. Could you try leaving it and then joining again? Also check to see if the app on your phone is called "ABRP" or "ABRP Beta". /Sofia
  11. Hi @Ken G, Thank you for your suggestion. I have made sure to forward your idea! /Sofia
  12. Hi @Jimmy, Thank you for your suggestion! At the moment you are only able to export your driving data as Excel files. We might consider adding other formats in the future. If you wish to share a plan with someone we offer some other alternatives. After creating a plan click Share to view your options. /Sofia
  13. Hi @Y-crosscountry-in-July, At the moment we calculate the driven distances using the location data sent by your vehicle throughout a drive. We are unfortunately not able to access the mileage of the car itself. Last week we increased how frequently we are able to get location data from Tesla vehicles. This should have improved the accuracy of the calculated distances of drives in the "My drives" page and in exports. Please note that if the internet connection of an area is bad we might still get too few data points from your vehicle. This will in turn result in jumps between data points which will be interpreted as shorter distances than what was actually driven (will appear as very straight lines in "My drives"). There's little we can do to improve the accuracy of the data if that's the case. Thank you for your understanding. /Sofia
  14. Hi @TomTomZoe, Thank you for providing some additional information. We have recently released an update to the Android Auto beta that might have fixed the issue. You are welcome to let us know if you come across the problem once again after updating your app. /Sofia
  15. Hi @UlrikS, Thank you for your feedback! We understand that it would be useful to have access to Premium features for the entire family. We will take your suggestion into consideration. /Sofia
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