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Bo-ABRP last won the day on January 4

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  1. We had no personal data at all in that database, so we would have to assume that that password reset email was a coincidence. If you want we can investigate the logs for you and see what/who triggered it?
  2. Yesterday (April 20th 2021) we became aware that one of our development servers - not used for the public ABRP service - had been attacked by somebody who deleted data from one of the databases and requested a ransom to give it back, or else expose it. The test database was exposed due to a human mistake. The data in the database consisted of randomly selected anonymous vehicle live data recordings. The data was collected from actual drives or charging sessions, and contains location, speed, SoC, power, weather data and car model. The leaked data does NOT contain any personal data - only pure, anonymous vehicle data. It does NOT contain any names, vehicle identity numbers, credit card numbers, passwords, e-mail addresses, live data tokens (from e.g. Tesla) or anything else that could cause damage if published. ABRP takes your privacy and data security very seriously. We have designed our systems and databases in a way to minimize risk and damage in case of, e.g. a hacker attack. Our production servers (used for our public service) are protected in the best way we can with very restricted access. We have taken and will continue to take necessary actions to make sure this does not happen again. Bo and the ABRP team
  3. Sorry for the slow response! This turns out to be a bug/feature due to the charger max SoC limit. This has now been fixed, and your plan runs well. Thanks for reporting!
  4. Now there is an official beta program for Android over at Google Play. If you want to test the new upcoming release for us, just sign up and enjoy it already! (Voice navigation, further improved driving mode, MyTesla MFA and many other small goodies)
  5. Thanks for reporting! We use Bugsnag to catch all crashes, which is extremely useful for us. This also means leaving "breadcrumbs", which in our case means all pages visited in the app so we can see the sequence of events until a crash. We don't track anything else there. Anyhow, it should of course not make things slow! What platform is this - browser or app? Is it reproducible?
  6. Spot on! Chipley only has 50 kW chargers, and that means that the charger limits power instead of your battery up to a certain SoC. Most chargers are built so that they actually do not limit power but instead current, in this case 125A. Your battery will have slightly higher voltage at higher SoC and voltage x current = power so charging with a fixed current at higher SoC will actually give you more power. In these cases the difference is probably on the order of seconds or at most a minute, but the planner does not care - it looks for the fastest trip.
  7. Thank you for this feedback - the issue has been found and fixed! Technically, we the planner is an optimizer which optimizes a cost. The cost is usually total trip time, but we modify the cost to weigh in preferences and risks. This means that the total trip time may not always be minimized since other factors do play a role. In this case, the bug was that we calculated the number of stalls completely wrong, which made Target look like a risky choice. When you add the charger as a waypoint, we ignore that risk. Now corrected!
  8. Really sorry about this - we have an ongoing case with our subscription provider Chargebee on it. They are still developing support for GPay on their side and have enabled it by mistake for us. So basically, it will probably be removed as an option today to later re-appear when they have properly implemented it.
  9. Bo-ABRP

    No Tesla Live Data

    We had an outage in the Tesla poller Sun-Mon timeframe, but fixed again on Monday. Sorry for the inconvenience!
  10. Do you have your phone connected to the car with Android Auto? Then the phone theme (dark/light) changes with the car (which typically happens in a tunnel) and the app will restart. If so, we could probably avoid this restart too.
  11. We did fix a crash on Android driving mode yesterday and it is available on Play Store now. Please let us know if that solves your problem!
  12. Which platform was this on, iOS, Android or web?
  13. Bo-ABRP

    default language

    That's a bug which will be fixed in the release going out today!
  14. It is probably not you, it is probably us 🙂 Drop me an email at bo@abetterrouteplanner.com with your ABRP login email so I can have a look at what might go wrong. It should absolutely work.
  15. We just revived https://beta.abetterrouteplanner.com for new builds on the web too. And a new APK: https://se-la-fe-01.abetterrouteplanner.com/app/app-release-074c9e58-2d82-421c-b8b9-038521e9024c.apk (updated) New in this version: Updated driving mode with automatic plan refresh which works much better. Vehicle configurations (Premium): You can have multiple configurations like "trailer", "bicycles on roof", "normal" for your vehicles and let one of them be active at a time. This allows the automatic consumption calibration to work for different uses of your car. Fixed crash when rotating the screen
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